I did not enjoy my experience I called twice and extended my rental for weekly rates and the final bill was per day at $40 per day. No one at thrifty will even review the bill that's well over $700. I rented from thrifty because everyone talks about how nice they are and how easy the process is. I rented from them once before and I had no issues at all. The rates are always more than their competitors but because I had a pleasant experience the first time I decided to use them again. After this experience not sure I'll recommend them to anyone I know.
Terrible old vehicles in fleet and extremely poor customer service. I do NOT recommend.
I've been renting vehicles in excess of 30 years. I reant a car about 5 to 7 times a year. As a Blue Chip member I've attempt to use Thrifty when renting. HOWEVER, my last several rental experience have been very dissatisfying. Personnel are not friendly. Want to add a driver and was told to just call in when I want to make that change. Called an was told both people need to be at a counter in person to make that change. I've also rented from Hertz and never had issues with customer service. Thrifty has lost it and they really do not seem to care about customer service or satisfaction.
It's a great car rental place but they line is always busy so you cant call and talk to anyone, and on Saturday they close at 12 pm but online it say 2 pm .
Amazing Service!!! And reliable vehicles
Thrifty Car Rental is a US Car Rental based in Norcross, Georgia. Thrifty Car Rental is located at 6470 Spalding Dr, Norcross, GA 30092, USA.
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